Privacy Policy
How SnapAPrice collects, uses, and protects information — and the rights you have over it.
Last updated: July 16, 2026
| Data | How it's used | Tied to you? |
|---|---|---|
| Photos you upload | Used to estimate your job, then shared with the business you contacted | Yes |
| Contact info (name, phone, ZIP) | Used to deliver your lead to the business and to text you about it | Yes |
| Client business info | Account email, business name, pricing rules — used to run your account | Yes |
| Technical data (IP, device) | Used for security, abuse prevention, and reliability | Yes |
| Payment info | Handled by our payment processor — we don't store card numbers | No |
- ✓ We never sell your personal information.
- ✓ We never use your photos to train third-party AI models.
- ✓ We never show your lead's contact details to other businesses.
- ✓ We don't run third-party advertising trackers in the quote widget.
1. Who we are
SnapAPrice ("SnapAPrice," "we," "us") provides an AI-powered quoting tool for junk-removal businesses. This policy explains how we handle information for two groups: Clients (businesses that use SnapAPrice) and End Users (people who request a quote through a Client's widget).
2. Information we collect
From End Users requesting a quote: the photos you upload, your name, phone number, and ZIP code, the details you select (item location and types), and technical data such as IP address and general device/browser information.
From Clients: account email, business name and phone, brand color, your pricing rules and follow-up message templates, and dashboard activity. Payment details are collected and processed by our payment processor; we do not store full card numbers.
Automatically: limited technical and security logs (for example, request metadata and rate-limit counters) used to keep the Service reliable and to prevent abuse.
3. How we use information
- To generate an Estimate from photos and inputs and deliver the lead to the Client;
- To enable the Client to contact you about your request, including by text message;
- To operate, secure, and improve the Service and prevent fraud and abuse;
- To provide support and communicate about your account;
- To comply with law and enforce our Terms.
We process an End User's information primarily to fulfill the quote you requested and because the Client has a legitimate interest in receiving the lead you submitted to them.
4. How information is shared
- With the Client you contacted. Your quote request, photos, and contact details are shared with that specific business so they can serve you. They are not shared with other businesses.
- With service providers that help us run the Service — our AI provider (to analyze photos), hosting provider, and SMS carrier — under contracts that limit their use of the data to providing their service to us.
- For legal reasons — to comply with law, respond to lawful requests, or protect rights, safety, and the integrity of the Service.
- In a business transfer — if we are involved in a merger, acquisition, or sale of assets, information may transfer subject to this policy.
We do not sell your personal information and do not use your photos to train third-party AI models.
5. AI processing
Photos and inputs are sent to our AI provider to produce a scope assessment, which our system turns into an Estimate using the Client's rules. See our AI Disclosure for how this works and its limits.
6. Data retention
We keep lead information and photos for as long as needed to provide the Service to the Client and for a reasonable period afterward for support, dispute resolution, and legal compliance, then delete or de-identify it. Clients can request deletion of specific leads. Security logs are kept for a limited period.
7. Security
We protect information with measures including encrypted connections (HTTPS/TLS), hashed passwords, signed session cookies stored with HttpOnly and Secure flags, access controls that scope each Client to only their own data, rate limiting, and abuse detection. No system is perfectly secure, but we work to protect your information and to respond promptly to issues.
8. Your rights & choices
- Text messages: reply STOP to opt out at any time; reply HELP for help.
- Access, correction, deletion: you may request a copy of your personal information, ask us to correct it, or ask us to delete it, subject to legal limits. End Users may also ask the Client directly.
- "Do Not Sell/Share": we do not sell or share personal information for cross-context behavioral advertising, so there is nothing to opt out of — but you may still contact us with any request.
- Non-discrimination: we will not deny you service for exercising these rights.
To exercise any right, email privacy@snapaprice.com. We may need to verify your identity first.
9. Children's privacy
The Service is not directed to children under 13 (or the minimum age in your area), and we do not knowingly collect their personal information. If you believe a child provided information, contact privacy@snapaprice.com and we will delete it.
10. State-specific privacy rights
Depending on where you live (for example, California, Colorado, Virginia, and other states with privacy laws), you may have additional rights to know, access, correct, delete, and appeal decisions about your personal information, and to limit certain processing. We honor these rights as required by applicable law; contact privacy@snapaprice.com to exercise them.
11. International users
We operate in the United States. If you access the Service from outside the U.S., you understand your information will be processed in the U.S., which may have different data protection laws than your country.
12. Changes to this policy
We may update this policy. Material changes will be reflected by the "Last updated" date and, where appropriate, by notice to Clients.
13. Contact
Privacy questions or requests: privacy@snapaprice.com
SnapAPrice, 141 Gunson St, East Lansing, MI 48823